About us: 

• News
•  | Our franchise
•  | Passenger's charter
•  | Careers
•  | Stakeholder information
•  | Media
•  | Better for the environment

News articles tagged with 'Customer Services'

• East Midlands Trains invites you to ‘Meet the Manager'
• All day parking for just £5 at East Midlands Parkway station
• New East Midlands Trains website provides easier access to cheap tickets
• Welcome to our new site
• East Midlands Trains teams up with professional chauffeur service to offer stress free connections from London St. Pancras International
• East Midlands Trains continues to make good progress in latest passenger survey
• East Midlands Trains runs first ever Green Week
• New park, ride and save offer for East Midlands Parkway station
• Safe parking awards for East Midlands Trains car parks
• East Midlands Trains announces first trains for Corby
• East Midlands Trains takes to the TV for the first time
• East Midlands Trains celebrates staff with 407 years of service!
• Long Eaton passengers are the first to benefit from East Midlands Trains improved CCTV technology
• East Midlands Trains introduces off peak offers on car park prices for the first time
• East Midlands Trains launches new online service for passengers - 'My Journeys'
• Book now to travel with East Midlands Trains over Christmas and New Year
• East Midlands Trains introduces the first of 45 brand new ticket vending machines at London St Pancras
• Cleaner fleet for East Midlands Trains
• East Midlands Trains performance goes from strength to strength
• Alsager station Friends group celebrates new platform garden
• More spaces at Chesterfield car park ahead of rail improvement works
• New First Class lounge for East Midlands Trains at London St Pancras
• East Midlands Trains invites you to ‘meet the manager’
• New look for East Midlands Trains staff
• East Midlands Trains starts £10 million train refurbishment in Derby
• Funds won to improve Alsager station
• Free WiFi for First Class passengers at Leicester train station
• Free WiFi for First Class passengers at Derby train station
• Installation of gates at Sheffield station
• East Midlands Trains awards refurbishment contract to local company
• First station adoption project for North Staffordshire rail line
• East Midlands Trains listens to SOS plea from passengers!
• Riverside walk open as part of special rail events
• East Midlands Trains saves the great British breakfast
• East Midlands Trains moves to UK based call centre
• East Midlands Trains appoints a dedicated Stakeholder Development Manager
• East Midlands Trains launches dedicated travel agents website
• East Midlands Trains launches first re-branded Class 156 train
• East Midlands Trains and M and C Saatchi in negotiations
• 'Atomic' watches and whistles help East Midlands Trains improve punctuality and reliability across all train services
• Beeston passengers love Dave’s cheerful announcements
• East Midlands Trains is three months old and already more punctual than before!
• East Midlands trains focus on rail survey results to improve customer services across train services to London
• Visit London with East Midlands Trains for £1!
• East Midlands Trains provides 100 extra car park spaces at Market Harborough train station
• £1 Fares on Sale Now
• Brand New Low Cost Fares
• £18M Investment to Rebuild Derby Train Station
• East Midlands Trains celebrates launch